Symptom
System is showing Holidays as "(0 Days) " in Time off "Upcoming Leaves" even if the holidays are set as full day.
Environment
SAP SuccessFactors Employee Central
SAP SuccessFactors Employee Central Time Off
Reproducing the Issue
1) Proxy as above user
2) Go to Employee profile
3) Go to Leaves
4) Go to Time Off screen
5) See the Upcoming leaves list
6) You will see the holidays displayed as 0 days
Cause
In "Holiday Planned Working time determination" the Holiday category is set with “Holiday Planned Working Time" equal to “Scheduled Working Time”.
Resolution
If in "Holiday Planned Working time determination" the Holiday category is set with “Holiday Planned Working Time" equal to “Scheduled Working Time”, even if holiday is configured with a "Full Day" duration, if the planned working time determination for this specific Holiday Category is set to "Scheduled Working Time", the system expects the employee to have planned working time for that day. However, because it is indeed a holiday, there's no actual working time to be counted, which results in the display of 0 days.
To correct this, change the Holiday Category to "No Planned Working Time", which will tell the system that there is no expectation of work for that holiday.
Keywords
Time off, holiday, planned working time, leave, Holiday category, Scheduled working time, No planned working time, full day. , KBA , LOD-SF-EC-TIM-ABS , Absence error's - Calculations, Deductions, TT&ET , Problem