SAP Knowledge Base Article - Preview

3613728 - SAP Customer Data Cloud CIAM for B2B - Internal server error creating policies

Symptom

  • New B2B policies cannot be created in any environment; the system returns a "Server Internal Error."
  • Error message in the CDC Organization Management Console: "Internal Server Error, Something went wrong, Please try again."


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Environment

SAP Customer Data Cloud, Organization Management

Product

SAP Customer Data Cloud all versions

Keywords

gigya, CDC, Customer Data Cloud, B2B, organization management, policy, server error 500, policy management, console , KBA , CEC-PRO , SAP Customer Data Cloud - Identity, - Consent, - Profile , Problem

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