SAP Knowledge Base Article - Public

3613729 - Unable to search Opportunities by Involved parties in the advanced search of Guided Selling

Symptom

Unable to search Opportunities by Involved parties in the advanced search of Guided Selling

Environment

SAP Sales Cloud and SAP Service Cloud Version 2

Reproducing the Issue

  1. Go to Navigation Menu
  2. Go to Guided Selling
  3. Click the Advanced filter
  4. Cannot filter by Involved Parties

Cause

Involved Party Technical ID (Key) and Main (Involved Party) are not enabled

Resolution

  1. Go to Navigation Menu
  2. Go to Guided Selling
  3. Click the Advanced filter
  4. Go to User Menu
  5. Click Start Adaptation
  6. Go to Advanced Filter and click the pencil icon
  7. Go to Involved Parties
  8. Add Involved Party Technical ID (Key) and Main (Involved Party)
  9. Currently Business Partner and Organizational Unit is supported

Keywords

Involved parties, party, main, advanced, filter, opportunities, guided, selling , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0