Symptom
- Error: "The Web Assistant is not available. BILaunchpad may not have access to the internet, or the proxy is not configured"
- The machine hosting Tomcat or the Web Application server in use may fail to connect to xray.hana.ondemand.com domain with the following error recorded in Tomcat tracelog files:
java.net.UnknownHostException: xray.hana.ondemand.com: unknown name or service
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Environment
SAP BusinessObjects Business Intelligence Platform 4.X
Product
SAP BusinessObjects Business Intelligence platform 4.3
Keywords
KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem
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