SAP Knowledge Base Article - Public

3613761 - Unable to add Sales Area data to relationship of Account

Symptom

Unable to add Sales Area data to relationship of Account

Environment

SAP Sales Cloud and SAP Service Cloud Version 2

Reproducing the Issue

  1. Open Navigation Menu
  2. Go to Accounts
  3. Open any Account
  4. Go to Relationship section
  5. Add any Relationship
  6. Sales Area field is unavailable

Cause

Sales Area Dependent field is not checked for the respective relationship code

Resolution

  1. Go to User Menu
  2. Click Settings
  3. Go to All Settings
  4. Go to Business Partners
  5. Go to Relationships
  6. For the respective relationship code, check the field Sales Area Dependent

Keywords

sales area dependent, relationship, sales area, add, sales organization, distribution channel, division, sales, area , KBA , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0