Symptom
Unable to add Sales Area data to relationship of Account
Environment
SAP Sales Cloud and SAP Service Cloud Version 2
Reproducing the Issue
- Open Navigation Menu
- Go to Accounts
- Open any Account
- Go to Relationship section
- Add any Relationship
- Sales Area field is unavailable
Cause
Sales Area Dependent field is not checked for the respective relationship code
Resolution
- Go to User Menu
- Click Settings
- Go to All Settings
- Go to Business Partners
- Go to Relationships
- For the respective relationship code, check the field Sales Area Dependent
Keywords
sales area dependent, relationship, sales area, add, sales organization, distribution channel, division, sales, area , KBA , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , Problem
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0