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SAP Knowledge Base Article - PreviewSymptom
When creating a service order and adding an item with the item category &1 (e.g.: SVPN), the service order is not sent to FSM system.
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Environment
SAP S/4HANA Cloud Public Edition
Product
SAP S/4HANA Cloud Public Edition all versions
Keywords
FSM, field service management, service order, service item, SVPN, non-billable service item, accounting indicator, integration, field mapping, relevant for billing , KBA , CRM-S4-INT-FSM-2CL , S4CRM: Service Integration with Field Service Mgmt (PubC) , Problem
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