SAP Knowledge Base Article - Public

3613867 - Unable to create custom task called "Checklist" - Onboarding

Symptom

Issue with Adding Custom Task to Onboarding Program The 'Finish' button remains disabled when attempting to add a custom task named "Checklist" to the Onboarding Program. Although the custom task is visible and selectable, the 'Finish' button does not become active.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Login
  2. Go to Manage Onboarding and Offboarding Tasks
  3. Select the onboarding > Actions > Pen icon
  4. Add a Custom Task > Select Task > Checklist
  5. Required task: Yes
  6. Due date 1
  7. Assigned to: Manager Group
  8. 'Finished' button never becomes available

Cause

The custom task name "Checklist" collides with the name of the standard task "Checklist". Due to technical reasons, the button is not being enabled.

Resolution

Update the title of the custom task to something like "Your Checklist" or another unique name.

Verify that the 'Finish' button becomes available after renaming the custom task.

See Also

Refer to:

Keywords

unable to add custom task, onboarding programme, finish button disabled, sap successfactors onboarding, checklist task, custom task name collision, task creation issue, onboarding checklist, task assignment, manager group, technical issue, sap fiori, next gen admin, new hire activities , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem

Product

SAP SuccessFactors Onboarding all versions