3613870 - 'Cannot find goods or service receipt ABC for Purchase Order DEF, item DEF-X in accounting' Error Posting Supplier Invoice

Supplier invoice GHI is unposted due to error:

'Cannot find goods or service receipt ABC for Purchase Order DEF, item DEF-X in accounting'

ABC means goods and services receipt (or inbound delivery) ID.

DEF means purchase order ID.

DEF-X means purchase order item ID.

GHI means the supplier invoice ID.

SAP Business ByDesign 2505

1. Go to the General Ledger work center.
2. Go to the Source Documents view -> Unposted Source Documents list.
3. Find invoice GHI.
4. Notice the error preventing the posting:

'Cannot find goods or service receipt ABC for Purchase Order DEF, item DEF-X in accounting'

There's warehouse confirmation JKL (JKL means the warehouse confirmation ID) which is related to inbound delivery ABC and has not been posted in accounting due to failed backend message (when SAP Support tries to reprocess the failed backend message, a dump is thrown).

The warehouse confirmation JKL is not posted due to the purchase order line DEF-X having zero (0) Net Price.

Whenever PO line item has zero as Net Price, system doesn't allow the addition of landed cost.

Due to zero landed cost, the clearing has not been performed. As per actual system behavior, if landed cost is zero, system doesn't support clearing. Due to this, dump is thrown for the warehouse confirmation JKL.

Please report a case to SAP Support giving approval for backend fix of the warehouse confirmation JKL.

Once the warehouse confirmation JKL is fixed, it should be possible to post supplier invoice GHI.

A permanent solution for this issue is being assessed by SAP Business ByDesign Product Management to be available in future product releases.

The goal is to implement a validation at purchase order level, to restrict usage of zero landed cost during purchase order processing.

Below scenarios will be checked and a validation need to be introduced for purchase order item level:

• Zero landed cost should not be allowed at purchase order item level irrespective of purchase order item value.
• This applies to manual purchase order creation, migration, web service, Excel upload.
• Header landed cost should not be zero.

landed cost; net price; zero; supplier invoice; inbound delivery; po; po line item; wc; warehouse confirmation; AP-ACC-PUR , KBA , AP-ACC , Business ByDesign: Financial Accounting , Problem