Symptom
- If a user creates a draft version of a knowledge base article (KBA), but at the same time another user (or an alias account) creates and publish a new version of this KBA, when the user publishes the draft version it overwrites the one published by the alias account.
- Is it expected that a KBA does not get block when there is a draft made by an user?
- If I edit and publish a KBA over an existing draft, does it get overwritten?
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Environment
SAP Build Work Zone, Advanced Edition
Product
SAP Build Work Zone, advanced edition all versions
Keywords
draft, knowledge base article, overwrite, alias account, publish, workzone, version control, editing, saving, issue, work zone, kba , KBA , LOD-SF-SWZ-KNB , Knowledge bases , How To
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