3613905 - Benefit Dependency Error During Termination

Error: "A Benefit Dependency exists. You must delimit the Dependent Benefit(s) xxx before delimiting the Leading Benefit xxx."

Global Benefits (LOD-SF-GBF)

1. Take Action -> Terminate an employee 
2. The expectation is that it should trigger a work/life event configuration that should automatically end the benefits as of a configured date. The Latter part is NOT working smoothly due to this dependency in question.
3. Workflow is holding up the delimitation of the  plan when navigated on Benefits admin overview -> Benefit events log.
4. Failed log record against the benefit Error: "A Benefit Dependency exists. You must delimit the Dependent Benefit(s) XXX before delimiting the Leading Benefit XXX.

Known Defect

1. As per Engineering, the fix patch already applied in preview on June 17th. In Production the patch will be on June 19th.
2. As a workaround:

 [1] Try approving the pending workflow for dependent benefit(xxx), and then re-trigger the event.

 [2] Try removing Workflow from the dependent benefit(xxx), and then re trigger the event.

a href="https://help.sap.com/docs/SAP_SUCCESSFACTORS_EMPLOYEE_CENTRAL/6e6f99c62c644fc9a3111a3063dc8a62/de9f25b9ca584d0eaacff330edbdd0ec.html?locale=en-US&state=PRODUCTION&version=2411" Managing Benefit Dependencies /a

benefit dependency, termination, sap successfactors, employee central, health savings account monthly, eyemed, workflow, error, benefit events log, global benefits , KBA , LOD-SF-EC-GBF , Global Benefits , Problem