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SAP Knowledge Base Article - PublicSymptom
The following error is shown when the responsible user submits MPH : "There are duplicate records with the same value for the following fields: Sequence Number, User ID. Compare them and remove the one you don’t need."
Environment
SAP SuccessFactors Onboarding
Cause
This is a Known Issue.
Resolution
- Product Engineering is investigating a solution.
- Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
Workaround
- Kindly create a ticket with the component LOD-SF-OBX-EC, we will run a script to delete the duplicate entry and identify the business rule which is causing the duplicate entry within the database.
@SAP Product Support : Please refer to the internal notes.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
KI2511, OBX-38988, There are duplicate records with the same value for the following fields: Sequence Number, User ID. Compare them and remove the one you don’t need, Sequence Number, UserId, Manage Pending Hire, MPH, 1H 2025
Product
SAP SuccessFactors Onboarding all versions
Attachments
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