SAP Knowledge Base Article - Public

3614224 - New Rule Scenario Candidate Application - Rule cannot be saved, getting an Application Error - Recruiting Management

Symptom

When using the New Rule for Candidate Application functionality, add a job requisition field from the Candidate Application in the IF condition.
Upon hitting Save the following error appears:
errorMessage=An application error occurred. Please try again later, or notify support

The Error ID changes every time changes are attempted to be saved.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Manage Rules in Recruiting > Candidate Application
  2. Select template
  3. Create rule and add a job requisition field from Candidate Application
  4. Hit Save
  5. Error below appears:
    errorMessage=An application error occurred. Please try again later, or notify support
  6. Rule cannot be saved

Resolution

Recruiting Engineering team is working on the fix for this issue.

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Keywords

New, Rule, Candidate, Application, Save, Application, Error, Invalid, Input, j, Expected, #, CX2505 , KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , Bug Filed

Product

SAP SuccessFactors Recruiting 2205