SAP Knowledge Base Article - Preview

3614273 - When using setting UpdateActivityEndTimeWhenClosed, actual activity time not reflected correctly on dispatching board

Symptom

  • You must record actual activity time on the planning and dispatch board. You achieved this by company setting "CoreSystems.Mobile.UpdateActivityEndTimeWhenClosed."
  • The issue is that the following sequential activities are not getting pushed back or moved forward based on when the current job is getting closed.


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Environment

FSM Planning and Dispatching

Product

SAP Field Service Management all versions

Keywords

activity time, planning board, dispatch board, sequential activities, CoreSystems.Mobile.UpdateActivityEndTimeWhenClosed, sap field service management, FSM , KBA , CEC-SRV-FSM-PD , FSM Planning and Dispatching , Problem

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