3614336 - Mapped value is flowing from RCM to ONB but it does not reflect - Onboarding

A field mapped in the Recruit-to-Hire Data Mapping is successfully passed from Recruiting; however, during the Onboarding Data Review step, the field does not display the value correctly. Instead, the value appears beneath the field box, rather than inside it.

SAP SuccessFactors Onboarding

There is a business rule in place that is overwriting the value passed from Recruiting.

To identify the rule responsible for overwriting the field value, follow the steps below to run a Rule Trace:

1. Navigate to Manage Data > Click Create New > Select Rule Trace.

2. Set both the Start Date and End Date to the same day you will perform the test.

3. In the User field, select the person who will be initiating the candidate in Onboarding.

4. Leave the Rule field blank (do not specify any rule) to capture a full trace.

5. Proceed with creating a new candidate and initiating them into Onboarding.

6. Download the Rule Trace results after the action is completed.

Important Note:
As this is related to system configuration, we recommend engaging your implementation partner. They will be able to analyze the trace results, identify the rule causing the issue, and adjust it accordingly to ensure the field value is no longer overwritten.

2257064 - Employee Central - Business Rule Execution Log - SAP for Me

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