3614383 - Load data 'resources' failed: 500 - Internal Server Error

Symptom

When attempting to open the SAP HANA Cockpit from SAP HANA Cloud Central, the following error occurs:
"Load data 'resources' failed: 500 - Internal Server Error {'error': {'errorRef': 'b2d708da5453dcdd91e6'}}"

Prerequisite

The signing keys of the subaccount were rotated previously, following the guidelines in Rotate Signing Keys of Access Tokens (SAP Help Portal).
SSO was configured between SAP HANA Cloud Central and SAP HANA Cockpit according to Enable JWT SSO Login (SAP Help Portal).

Environment

SAP HANA Cloud, SAP HANA Database

Keywords

HANA Cloud, DB, Cockpit, HANA Cloud Central, Load data 'resources' failed: 500 - Internal Server Error , KBA , HAN-CLS-HC , HANA Cloud Services HANA Cloud , Problem

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