Symptom
In case a Quote Layout Header Label contains an Apostrophe in it, when user attempt to edit a quote, user will not be able to scroll on page.
Environment
SAP SALES CLOUD CPQ
Reproducing the Issue
- Add an apostrophe to a translation of a value that will be used in the Quote Layout Header Label
- Set the dictionary to the user
- Edit a Quote
- User will not be able to scroll
- Change the dictionary to another that the label do not contain apostrophe
- Edit Quote
- User will be able to scroll the quote.
Cause
Bug.
Resolution
- Cause: Due to a change introduced in CPQ-2502, when apostrophe is used, a JS Binding error is thrown, causing quote to freeze
- Workaround: Remove Apostrophe from Quote Layout Header Label
- ETA: No ETA.
See Also
Keywords
Freeze, Quote, Apostrophe, JS Error, UI, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ 2024