3614604 - Phone Call Deletion Fails

When deleting a Phone Call record using the data impex tool, the deletion fails with error 422.

 SAP Sales Cloud and SAP Service Cloud Version 2

1. Go to settings
2. Go to import/export.
3. Open Phone Calls.
4. Export a Phone Call.
5. Then select import-delete.
6. Select the file you just exported.
7. The deletion fails with error 422.

This occurs when a related object exists for the Phone Call.

A Phone Call can only be deleted when no related object exists.

Phone Call, Delete, Data, Import, Export, 422 , KBA , CEC-CRM-PH , Phone Calls for SAP Sales/Service Cloud , Problem