SAP Knowledge Base Article - Preview

3614610 - Email address not assigned in OIDC flow - SAP Customer Data Cloud

Symptom

  • In OIDC flow when SAP Customer Data Cloud is RP, the email address received from OP is not assigned (profile.email, loginIDs, emails).
  • Email address is included in ID token from 3rd party provider but is not saved by SAP Customer Data Cloud.
  • Data received via the /userinfo endpoint does not contain the email address.


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Environment

  • SAP Customer Data Cloud
  • OIDC

Product

SAP Customer Data Cloud all versions

Keywords

OIDC flow, email address, SAP Customer Data Cloud, id_token, profile.email, loginIDs, emails, /userInfo endpoint, RP configuration, OP configuration, gigya , KBA , CEC-PRO-CON , Admin Console (Settings, Administration, Queries / Reports) , Problem

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