SAP Knowledge Base Article - Public

3614622 - No Value Displayed in Created By For Production and Pick Tasks

Symptom

  • Logistics Confirmations when created with any user other than business user does not display the user information in "Created By" field.

Environment

Site Logistics Task

Reproducing the Issue

  1. Go to Production Control work center.
  2. Navigate to the Task Control view.
  3. Search and select the relevant Production Order and pick up production task created by Technical User.
  4. In the confirmations tab, check the confirmation ID for this task, observe that the "Created By" field is empty.

Cause

  • The system will display the users in Created By field when there is a business partner involved with the user.
  • The  support users and technical users does not have business partner mapped against them and hence, the system will not display the created by details.

Resolution

  • You will not see Created By value visible if the Production and Outbound Tasks are created by technical users or support users.
  • The only exception in this behavior is in Inbound Tasks.

If you wish to have this behavior replicated uniformly across all logistics tasks please post your requirement in the customer influence forum available via the link <https://influence.sap.com/sap/ino/#/campaign/886>

See Also

Refer to: Suitable Title for Link Content

Keywords

logistics confirmations, created by field, non-business user, support user, technical user, production task, outbound task, inbound task, missing data, SAP ByD Cloud Support, Scan4cloud application , KBA , AP-PE-TSK , Production Task , AP-SLP-TSK , Site Logistics Task , Problem

Product

SAP Business ByDesign all versions