Symptom
- API URL filter and value parameter is not working for Lite Viewer story mode in SAP Analytics Cloud (SAC).
- The passed value is shown as inactive value in the filter and no data is shown in the chart/table, although the selected filter member is initially a booked value.
- Selected parameter format e.g.:
- f<XX>Dim=/ABC/XYZ
- f<XX>Val=1234567
- The same is working in Full Viewer or Edit story mode.
- The same parameter settings are working in another story for the customer.
Environment
- SAP Analytics Cloud 2025.8.6
- SAP BW/4HANA 2021
Reproducing the Issue
- Login to SAC.
- Open story with URL parameter e.g.: https://<TENANT>/sap/fpa/ui/tenants/<TENANT_ID>/app.html#/story&/s/<STORY_ID>?url_api=true&f<XX>Model=<MODEL_ID>&f01Dim=/ABC/XYZ&f01Val=1234567&f01Op=in
- Notice, that the story filter will show the value ID, and not the description.
- While opening the filter "No values" will be selected.
- Open the filter and select Show inactive values => the selected value will be shown as inactive.
- Now switch to Edit mode and check the same filter again => data load will work and selected value will be active.
Cause
- The filter dimension value is encoded.
- The dimension IDs are containing special characters.
Resolution
- Do not encode the dimension ID i.e. value passed to f01Dim
- Workaround:
- Append the useExternalId parameter. The URL should be appended with the "useExternalId=true" parameter, see for more the KBA: 0003520897 - URL API Filters having external id as value are not working in SAP Analytics Cloud (SAC) Lite Viewer
- E.g: <Tenanturl>/sap/fpa/ui/tenants/<tenantID>/app.html#/story2&/s2/<StoryID>/?mode=view&f01Model=<ModelID>&f01Dim=0BC_CUST&f01Val=%5B%221%22%5D&useExternalId=true
- Resolving the issue without passing
useExternalIdparameter by passing the internal value i.e f01Val=00000000000001234567. Please refer the SAP URL Filter parameter Note section of the URL-API documentation where this is mentioned.
- Append the useExternalId parameter. The URL should be appended with the "useExternalId=true" parameter, see for more the KBA: 0003520897 - URL API Filters having external id as value are not working in SAP Analytics Cloud (SAC) Lite Viewer
See Also
- 0003520897 - URL API Filters having external id as value are not working in SAP Analytics Cloud (SAC) Lite Viewer
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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