Symptom
The Project Task ID field displays the Project Task Name instead of the Project Task ID in a Manual Invoice Request.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Customer Invoicing Work Center
- Select the New Manual Invoice Common Task
- Select View All
- In the Account ID field, enter the Account ABC (where ABC represent the Account ID)
- Navigate to the Items tab
- Enter the any Product ID XYZ (where XYZ represent the Product ID)
- In the Project Task ID field, enter the any Project Task ID
The Project Task Name is displayed instead of the Project Task ID in the Item table of a Manual Invoice/Credit Memo.
Resolution
The fields Project Task ID and Project Task Name displayed in the Item table of a Manual Invoice/Credit Memo are originally maintained in the Revenue Assignment sub tab of the Item.
As per the current standard system behavior, the Project Task ID field in the Item table always displays the Project Task Name in a Manual Invoice or Manual Credit Memo.
This scenario is currently being reviewed by our development team in order for an ID to be displayed in the Project Task ID field.
Note: Future enhancements in the system are addressed according to our development team backlog, which could vary due to priority and complexity.
In the meanwhile, the Revenue Assignment sub tab of the Items can be used in the Manual Invoice/Credit Memo Invoice Requests in order to properly display the Project Task ID.
Following is a example of the steps to check the Project Task ID for the Items in the Manual Invoice/Credit Memo Invoice Requests:
- Go to the Customer Invoicing Work Center.
- Go to the Invoice Requests View.
- Filter for All Invoice Requests.
- Search for the Manual Invoice Request EDF. (where EDF represents the Manual Invoice Request)
- Open, Select View All.
- Navigate to the Items tab.
- Mark the desired Line Item.
- Select the Revenue Assignment sub tab.
The Project Task ID and Project Task Name will be properly displayed for the Item.
Keywords
project task name, project task id, manual invoice, manual credit memo, invoice request , KBA , SRD-CRM-INV , Customer Invoicing , Problem