3614898 - Error during the rehire: "externalCode is a required field/association in Object Payment Information Detail"

• During the rehire process, system is displaying an error message: "externalCode is a required field/association in Object Payment Information Detail ABC."

SAP SuccessFactors Employee Central

1. Go to Manage Pending Hires;
2. Search for the affected user example;
3. Try to rehire this user;
4. Error message displays:

"externalCode is a required field/association in Object Payment Information Detail ABC."

(This error can be related to different countries, for example: "externalCode is a required field/association in Object Payment Information Detail CAN." -> which refers to Payment information Details of Canada).

• The error is caused by an incorrect configuration for external code in Payment Information Detail ("ABC").
• The externalCode field is configured with "Data Type: String"and this is not editable or visible.

1. Go to Configure Object Definition.
2. Search for Object: Payment Information Detail ("ABC").
3. See the field name: externalCode > click on Details.
4. Change the current Data Type value from "String" to "Auto Number".
5. Save it.

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