Symptom
When logging in on Incentive Management using Single Sign-On, the following error message will be displayed on the screen:
"Service is unavailable, we apologize for inconvenience. We are actively working to resolve the issue, please try again soon."
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Environment
SAP SuccessFactors Sales Performance Management
- Incentive Management on Legacy Hana
- Incentive Management on Legacy Oracle
Product
SAP SuccessFactors Incentive Management 2025
Keywords
Service unavailable, Unable to Login, Incentive Management, Login Error, SSO. , KBA , CEC-SAL-COM-USR , Organization and User Data Setup , CEC-SAL-COM , SuccessFactors Incentive Management , Known Error
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