Symptom
When opening an SAP Analytics Cloud (SAC) report, the following error occurs.
HANA trace (indexserver or xsengine) contains the following error messages.
[840169]\{40169\}[126/-1] 2025-05-27 11:59:08.107802 e Crypto CertificateStoreImpl.cpp(00622) : No own certificate in PSE found
[840169]\{40169\}[126/-1] 2025-05-27 11:59:09.632703 i TraceContext TraceContext.cpp(01367) : UserName=, ApplicationName=sap.hana.xs.saml, ApplicationSource=/sap/hana/xs/saml/login.xscfunc, ClientIp=xx.xx.xx.xx, StatementExecutionID=844437963539310
[840169]\{40169\}[126/-1] 2025-05-27 11:59:09.632703 e XSSession XSSessionLifecycle.cpp(00334) : Assertion authentication for user failed with reason: ptime::PtimeException
[838769]\{38769\}[126/-1] 2025-05-27 11:59:38.698446 i TraceContext TraceContext.cpp(01367) : UserName=, ApplicationName=sap.bc.ina.service.v2, ApplicationSource=/sap/bc/ina/service/v2/GetServerInfo, ClientIp=xx.xx.xx.xx, StatementExecutionID=844437963541809
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
SAP HANA, platform edition 2.0
Product
Keywords
HANA, SAML, Single Sign On, No own certificate in PSE found, CertificateStoreImpl.cpp, /sap/bc/ina/service/v2/GetServerInfo, Trust Manager, SAML authentication, PSE , KBA , HAN-DB-SEC , SAP HANA Security & User Management , Problem
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