3614995 - Availablility of "Synchronize Users" button in SAP Analytics Cloud (SAC) and Identity Provider Administration (IdP Admin) tool when reverting SAC system to the default identity provider

• When reverting SAC system to default identity provider in SAC directly or via the IdP admin tool, the "Synchronize Users" button is now available in the user synchronization step
• It is needed to click on this "Synchronize Users" button to finish the synchronizing user process

• SAP Analytics Cloud 2025.8.6

1. Log onto SAC (with custom IdP enabled) or IdP admin tool via the system owner account
2. Revert this SAC system to the default identity provider
3. Proceed to the user synchronization step
   => Observe that a button named "Synchronize Users" would appear below the progress bar
   => Observe that this synchronization status may show as X% without any further progress
4. Click on the  "Synchronize Users" button
   => Observe that this synchronizing users process would complete and it is able to proceed to the subsequent revert step

In user synchronization step, the synchronization status shown is X% is a display only field which indicates that some new users are added on custom IdP which do not exist on default IdP and it is required to trigger synchronization in order to move it to 100%. 

When the user synchronization status hangs on X%, click on the "Synchronize Users" button that should initiate the synchronization process. After that, it is supposed to see the synchronization status complete message and should be able to proceed to the subsequent revert step.

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