SAP Knowledge Base Article - Public

3615028 - Owner is NOT Determined in Contract From Sales Quote

Symptom

When creating a Contract from a Sales Quote, Owner (Party Role Code: 39 / Employee Responsible) is not determined from the Sales Quote automatically

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center
  2. Go to the Sales Quote work center view
  3. Open a Sales Quote
  4. Check the Owner field. ABC is maintained (Where ABC refers to the Sales Quote Owner)
  5. Click Create New
  6. Create a Contract
  7. Complete the details
  8. Click Save
  9. Check Owner field

Result: A different Owner or no owner is determined.

Cause

The Owner for Contracts is not determined from Sales Quotes despite a note in the Determination of Involved Parties.

  • Note that in the first determination step, parties are generally copied from the preceding document if there is a follow-up or copy of a document. This step is not shown here and cannot be configured.

This is a general note and does not apply to this scenario, and this is the standard behavior of the system.

Resolution

To use Maintain Determination in the Business Configuration.

If the feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.

An alternative option may be to check the corresponding SAP Customer Influence Site to submit an idea:

See Also

KBA 3475641 - Functionality Currently not Available

Keywords

employee responsible, owner, sales contract, contract, copy, create, sales quote, determination, determine , KBA , LOD-LE-COP-SLS , Sales Contract , Problem

Product

SAP Cloud for Customer core applications all versions