Symptom
When creating a Contract from a Sales Quote, Owner (Party Role Code: 39 / Employee Responsible) is not determined from the Sales Quote automatically
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Sales work center
- Go to the Sales Quote work center view
- Open a Sales Quote
- Check the Owner field. ABC is maintained (Where ABC refers to the Sales Quote Owner)
- Click Create New
- Create a Contract
- Complete the details
- Click Save
- Check Owner field
Result: A different Owner or no owner is determined.
Cause
The Owner for Contracts is not determined from Sales Quotes despite a note in the Determination of Involved Parties.
- Note that in the first determination step, parties are generally copied from the preceding document if there is a follow-up or copy of a document. This step is not shown here and cannot be configured.
This is a general note and does not apply to this scenario, and this is the standard behavior of the system.
Resolution
To use Maintain Determination in the Business Configuration.
If the feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.
An alternative option may be to check the corresponding SAP Customer Influence Site to submit an idea:
See Also
KBA 3475641 - Functionality Currently not Available
Keywords
employee responsible, owner, sales contract, contract, copy, create, sales quote, determination, determine , KBA , LOD-LE-COP-SLS , Sales Contract , Problem