Symptom
When running the export of Skills/Competencies data from Job Profile Content Import/Export, a number of Skills/Competencies are missing from the export file which are present in Talent Intelligence Hub.
Environment
SAP SuccessFactors Talent Intelligence Hub
Reproducing the Issue
- Run the export of skills from Job Profile Content using Job Profile Builder Import/Export data.
- Run the export of skills from Talent Intelligence Hub using Integration Center.
- Compare the skills from both exports.
- Observe that there are few skills/competencies missing from the Job Profile Content Export file
Cause
This is a sync issue.
Resolution
- Make a minor change to the skills that are missing.
- Revert the change and save them. This will sync the data created in TIH.
- For example, choose a competency, add an extra character, delete it, and then save the competency again.
- If a character such as "&" is present in the skill/competency description, replace it with "and" and save the changes.
- Download the export file again to verify that the missing skills are now included.
See Also
Keywords
missing skills, job profile content export, sap successfactors talent intelligence hub, tih, sync issue, competency, skill description, export file, job profile builder, unsupported, "&", and, ambersand , KBA , LOD-SF-TIH-JPB , Job Profile Builder , Bug Filed
Product
SAP SuccessFactors HCM Suite all versions