Symptom
Need an email notification that can be triggered when start date change in onboarding.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Onboarding
Resolution
- Create a new email category in Admin Center >> Email Services with Onboarding Restarted Message Content Builder and Onboarding Activity Recipient Builder.
- Go to Admin Center >> Email Triggers and create an email trigger.
- Go to Admin Center >> Email Services and create an email template under the Active Templates tab.
- Go to Admin Center >> Configure Business Rules and create a business rule based on the necessary conditions.
- Go to Admin Center >> Configure Object Definitions and add the rule under the Process object as a Post Save rule to implement the email triggering process.
See Also
Process Overview for Creating a Business Rule to Trigger Email Notifications
Guidelines for Setting Up Business Rules to Trigger Email Notifications
Keywords
email notification, hire date, change, onboarding 2.0, business rule, email category, OData metadata cache, , KBA , LOD-SF-OBX-EML , Notifications , Problem
Product
SAP SuccessFactors Onboarding all versions