SAP Knowledge Base Article - Public

3615131 - How to create an email notification that can be triggered when start date change in onboarding

Symptom

Need an email notification that can be triggered when start date change in onboarding.

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Environment

SAP SuccessFactors Onboarding

Resolution

  1. Create a new email category in Admin Center >> Email Services with Onboarding Restarted Message Content Builder and Onboarding Activity Recipient Builder.
  2. Go to Admin Center >> Email Triggers and create an email trigger.
  3. Go to Admin Center >> Email Services and create an email template under the Active Templates tab. 
  4. Go to Admin Center >> Configure Business Rules and create a business rule based on the necessary conditions.
  5. Go to Admin Center >> Configure Object Definitions and add the rule under the Process object as a Post Save rule to implement the email triggering process.

See Also

Process Overview for Creating a Business Rule to Trigger Email Notifications

Guidelines for Setting Up Business Rules to Trigger Email Notifications

Keywords

email notification, hire date, change, onboarding 2.0, business rule, email category, OData metadata cache,  , KBA , LOD-SF-OBX-EML , Notifications , Problem

Product

SAP SuccessFactors Onboarding all versions