3615244 - Empty value returns when using API 'othersRatingComment' - Performance Management

When API user use the API 'othersRatingComment' to retrieve the user's rating and comment on a performance form, an empty value is returned even though the form user has provided ratings and comments.

SAP SuccessFactors Performance Management

1. Sign into the API with an admin API user and run the following query:
http://<api-server>/odata/v2/FormObjective(formContentId=***L,formDataId=***L,itemId=***L,sectionIndex=***)/othersRatingComment?$format=json

2. The request is successful, but the response payload does not contain any records:

{
    "d": {
        "results": [
        ]
    }
}

The issue may be caused by a lack of permission. The API user does not have the 'Others Rating Tab' permission in the form, which is preventing them from accessing and reading the rating and comment.

Verify that the API user has unrestricted access to the 'Others Rating Tab'.

3382280 - The OData API response is returning an empty value

2661606 - “others-ratingtab-permission” vs “others-ratingtab-item-permission” - Performance Management

Form API, othersRatingComment, empty result, empty value, Others rating tab permission, performance form, PM form , KBA , LOD-SF-PM-API , Webservices, OData APIs , Problem