SAP Knowledge Base Article - Public

3615505 - Rich Text Editor was rolled back for Job Profile Builder

Symptom

  • Rich text editor is not available in Manage Job Profile
  • There is an error when saving about non-alphanumeric text 
  • Facing issues about the max length of characters

Environment

SAP SuccessFactors Talent Intelligence Hub
SAP SuccessFactors Platform

Reproducing the Issue

  1. Go to 'Manage Job Profiles'
  2. Click at any existing Job Profile
  3. Click to edit information for Job Profile
    Result: the editor for Job Profiles is in the legacy version.

Or

  1. Open Job Profile
  2. Update one section
  3. Attempt to save the job profile
  4. See the error "You can’t save the sections (*Section Name*) because they contain non-alphanumeric text. The use of non-alphanumeric text may create potential vulnerabilities for cross-site scripting (XSS) attacks. Update each of the sections to use only alphanumeric text."

Cause

This is a Known Issue.

Resolution

The fix for this issue is planned to be deployed for Preview and Production in 9-Jun-25.

See Also

3584123 - Updated and Standardized Rich Text Editor - SAP for Me

Updated and Standardized Rich Text Editor | SAP Help Portal

Keywords

KI2505, WSM-29891, JPB, Job profile, Error,  non-alphanumeric text, SAP SuccessFactors, non-alphanumeric text, latest editor , KBA , LOD-SF-TIH-JPB , Job Profile Builder , Problem

Product

SAP SuccessFactors HCM Core 2505