Symptom
Import Overall Score tool is giving the error in mail as below , but the score gets updated in the form correctly:
"Failed to save document: document might be invalid or there might be a system error for document Id."
Environment
SAP SuccessFactors Performance management
Reproducing the Issue
- Go to Import Overall Scores tool
- Import the file
- Email notification gives error > Import fails
- Check the form , score gets updated correctly
Cause
This is Known issue.
Resolution
Issue will be fixed in next release 2H 2025. No patch plan as it's like a display issue and has no impact of this function.
Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
Import overall score, email , mail, message , failed, to, save, document, might, be, invalid, system, error, document, id, imports, encountered, PMU-25122, KI2505 , KBA , LOD-SF-PM-EML , Emails and Notifications , Known Error