SAP Knowledge Base Article - Preview

3615702 - When a email notification template is selected in the 'Send email notification' tool, Email is triggered in the form of tokens

Symptom

When a standard email template is used in the 'Send Email Notification' tool, tokens such as [<&STUD_ID>] or [<&TITLE>] are not replaced with actual values. Instead, the raw token text is displayed in the received email.


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

manual email notifications, user not receiving emails, system design, APM, email notification template, external verification reminder, send email notification, user, actions, trigger map, tokens  , KBA , LOD-SF-LMS-NOT , Notifications , How To

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