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3615715 - Configuration for allowed email receiver domains not functioning as expected in SAP S/4HANA Cloud Public Edition

Symptom

  • In the SAP S/4HANA Cloud Public Edition TEST system, the configuration for allowed email receiver domains is not functioning as expected.
  • Despite entering various permutations of the domain name, emails are only successfully sent when the full email address is entered into the configuration setting.
  • The SAP Configuration guide indicates that only the domain name should be needed.
  • Error message: SOM_EMAIL_BC002


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

sap s/4hana cloud public edition, email receiver domains, output management, monitor email transmissions, SOM_EMAIL_BC002, configuration issue, email sending, domain name, allowed receiver domain , KBA , BC-SRV-COM-OM , Output Management: Email Templates , Problem

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