SAP Knowledge Base Article - Public

3615820 - Country value is showing as Null when we click on (?) Icon for Compa Ratio Calculation for PayRanges - 1H 2025

Symptom

  • When we defined the employee country as one of the associated objects of the Pay Range to show in the Compa Ratio calculation, where the PayRange is used only for the Country object configured as per KBA (2530482 - How to use the Country object in Pay Range Derivation) is not working and showing as Null in the display beside Compa ratio when we click on the (?) icon.
  • The calculation of the Compa ratio & Range penetration when used based on country association is correct and the country retrieved is also correct, but the issue is only displayed on UI for (?) icon, where it is showing as Null.

           Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central - Compensation Information

Reproducing the Issue

  1. Log in to the system.
  2. Complete the configuration as per this KBA - 2530482 - How to use the Country object in Pay Range Derivation
  3. Search for any employee.
  4. On the employee's people profile page, navigate to the Compensation Information block.
  5. Click on the "?" icon, next to the "Compa Ration" field – you will receive the popup as shown in the below screenshot, where country derived is showing /displaying as Null.

Cause

The issue is caused by the 1H 2025 release.

Resolution

  • Our engineering teams are currently investigating this behaviour. This KBA will be updated with further information on this as it becomes available.
  • Please click on the star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

See Also

Keywords

KI2505, b2505, 1H 2025, Employee Central, Compensation Information, Compa Ratio, Range Penetration, Null, Country, PayRange, Calculation, Value, 2530482, Legal Entity, Company, Display, Foundation Object, Question mark Icon, ?, INC13158887.  , KBA , LOD-SF-EC-CMP-CAL , Calculated - Pay Comp Groups, Compa/ Range & Charts , Bug Filed

Product

SAP SuccessFactors Employee Central 2505