SAP Knowledge Base Article - Public

3615828 - Route Map is showing one additional step

Symptom

Additional Route Map Step Appearing in PM Form Due to Manual Modification.

Environment

SAP SuccessFactors Performance Management

Cause

This behavior occurs when the "Modify Stages" functionality is used to manually add or change steps within an individual PM form's route map.

When stages are modified manually on a form, these specific changes are isolated to that particular document and are not synchronized back to the master route map definition in "Manage Route Map" or universally across the instance. 

Resolution

As per system design, changes made via "Modify Stages" are not reflected in the "Manage Route Map" view or across other instances/forms. This ensures that individual form-specific adjustments can be made without altering the global route map template.

This is consistent with SAP SuccessFactors system design and is an expected outcome. It is not a system defect.

See Also

Overview of Performance Management | SAP Help Portal

Keywords

Performance Management, PM Form, Route Map, Modify Stages, Discrepancy, Expected Behavior, NEW Route Step, Document ID , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , Problem

Product

SAP SuccessFactors HCM Core 2505 ; SAP SuccessFactors Performance & Goals all versions