SAP Knowledge Base Article - Preview

3615915 - SSO Login Fails with AADSTS75011 Error Due to Authentication Context Mismatch Between IAS and Azure AD - SAP SuccessFactors Incentive management

Symptom

Users encounter an error during SSO login while launching the incentive management admin url: "AADSTS75011: Authentication method 'X509, MultiFactor, X509Device' doesn't match requested method 'Password, ProtectedTransport'".
The error occurs in normal browser mode but not in incognito. 


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Environment

SAP SuccessFactors Sales Performance Management

  • Incentive Management on Hyperscalers
  • Incentive Management on Legacy Hana

Product

SAP SuccessFactors Incentive Management 2025 ; SAP SuccessFactors Incentive Management on hyperscalers 1.0

Keywords

SSO, IAS, Azure AD, AADSTS75011, authentication context, Password Protected Transport, SAML, X509, MultiFactor, login error, authentication method mismatch, SAP Identity Authentication Service, incognito login, authentication failure, Configure Requests to Corporate Identity Providers, SAP Commissions  , KBA , CEC-SAL-COM-INT , Application Integration , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , How To

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