Symptom
For Variable Pay templates, statements are not being recalled when feature "Enable recall of statements when completed worksheets are routed back to in-progress status." is enabled under Action for All Plans -> Company Settings.
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Variable Pay
Reproducing the Issue
- Go to Company Settings under Action for All Plans
- Make sure the option "Enable recall of statements when completed worksheets are routed back to in-progress status." is enabled
- Go to a Variable Pay template and confirm that it has a completed form and a statement generated
- Route the form back to in progress
- Go back to the template and check Manage Statement Templates under Complete Compensation Cycle -> statement is not recalled
Cause
Feature "Include only Completed Variable Pay worksheets" is unchecked in Company Settings under Action for All Plans.
Resolution
Feature "Include only Completed Variable Pay worksheets" has to be enabled in order for the feature "Enable recall of statements when completed worksheets are routed back to in-progress status." to work. Please make sure that is enabled, otherwise it will not be applied to Variable Pay.
Keywords
variable, pay, statement, complete, compensation, cycle, generate, recall, not, working, recalling, forms, automatic, route, back, in, progress, status, company, settings , KBA , LOD-SF-VRP-PS , Personal Statements , Problem