SAP Knowledge Base Article - Preview

3616082 - Open AI agent bots affecting website performance - Sap Commerce Cloud

Symptom

  • Experiencing ddos attack from internet bots
  • High volume of bot requests causing denial of service on online sales channel
  • End users reporting slowness and inability to access the website


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Product

SAP Commerce Cloud all versions

Keywords

ddos, internet bots, OpenAI, Dynatrace, denial of service, online sales channel, IP ranges, block access, sap commerce cloud, ddos, service , KBA , CEC-SCC-CLA-ENV-EMG , Environment Management , Problem

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