SAP Knowledge Base Article - Public

3616183 - Border displayed for Custom Tiles image configured as IFrames on SuccessFactors homepage

Symptom

  • While embedding content via an <iframe> in custom card, SuccessFactors homepage is displaying a border around the image.
  • How to Removing Borders from Iframes in SuccessFactors Custom Cards

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Core 2505

Reproducing the Issue

  • Log in to SuccessFactors.
  • Navigate to the 'Manage Homepage' section.
  • Create a new card and input the necessary details.
  • Complete the fields in the 'General,' 'Card,' and 'Navigation' sections.
  • In the 'Navigation' section, select the template as 'Iframe.'
  • Enter the URL where the image is hosted.
  • Upon creation, verify on the homepage that the image is displayed with the border applied.

Resolution

Engineering team is currently investigating the issue to identify the root cause and develop an appropriate fix. Please monitor this KBA for updates on the root cause analysis (RCA) and fix release dates.

Keywords

Iframe, Custom Cards, Homepage Cards, SuccessFactors, Platform, LOD-SF-PLT, Manage homepage , KBA , LOD-SF-PLT-TIL , Custom Tile/Card Issues , Known Error

Product

SAP SuccessFactors HCM Core 2505

Attachments

Screenshot 2025-06-04 112308.png