SAP Knowledge Base Article - Public

3616195 - Approval action button is not visible when accessing quote link directly in SAP CPQ

Symptom

When opening a quote with a quote link the button for approval is not visible.

Environment

SAP Sales Cloud CPQ

Reproducing the Issue

  1. Use the quote link to access the quote directly
  2. See that the ‘Approval Action’ button is not visible.
  3. Go to the quote list page and open the same quote, the button ‘Approval Action’ is visible now.

Cause

It's a bug.

Resolution

The fix version for this bug is 2511.

See Also

3487591 - Known Issues in SAP CPQ - SAP for Me

Keywords

approval action button, sap cpq, link access issue, hidden parameter, temp_CacheApprovalNeeded_2502, button visibility, direct link access, approval required, generate documents button, tag processing issue , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ all versions