Symptom
- Refresh import job or create a new import data model based on OData services connection using Data Export API from SAC failed with error message:
- "Unexpected error occurred, please contact system admin for help."
- OData Service connection can be saved successfully.
- Metadata can be fetched successfully.
- Data service URL is https://{BaseURL}/providers/{NamespaceID}/{ProviderID}/, like "https://your-sac-tenant-url.cloud/api/v1/dataexport/providers/sac/QWERTY123456/"
Environment
SAP Analytics Cloud (Enterprise) 2025.8.6
Reproducing the Issue
- Login to SAC.
- Go to model.
- Refresh the import job, failed and error message is
"Unexpected error occurred, please contact system admin for help."
- Or create a new model based on the OData service connection based on SAC Data Export API.
- Got the same error:
"Unexpected error occurred, please contact system admin for help."
Cause
This issue is currently under investigation by development.
Resolution
This issue is currently under investigation by development.
Keywords
KBA , LOD-ANA-AQU-ODATA , Acquiring Data into SAC using an ODATA connection , LOD-ANA-ML-DI , Data Integration, Data Export API, Data Import API , Problem
Product
SAP Analytics Cloud 1.0