Symptom
User not getting inactivated showing error cancelStudentActiveEnrollments
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- SF User Connector runs
- For a specific user it is not getting inactivated
- Logs show error cancelStudentActiveEnrollments
Cause
The user is currently registered in a Class.
Resolution
- Unregister user from the active class they are currently registered.
- Run SF User Connector again to inactive the user successfully.
Keywords
Inactive User, SF User Connector, Connector, cancelStudentActiveEnrollments, Inactivate, Record not found , KBA , LOD-SF-LMS-CON , Connectors , Problem
Product
SAP SuccessFactors HCM Core 2505