SAP Knowledge Base Article - Public

3616361 - SuccessFactors IP restriction management in Provisioning

Symptom

  • How to configure IP restriction for SuccessFactors in Provisioning?
  • If IP restriction is in place and no-one can login to the instance, IP restriction removal is necessary from Provisioning.

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Environment

SAP SuccessFactors HCM Suite 

Resolution

Important note: Customers don't have access to provisioning. If you want to configure IP restriction management in SuccessFactors, please follow KBA 2089414 - System: How to restrict access to SuccessFactors by IP address - IP Restriction Management

If you are a partner with provisioning access, you can follow the below steps to manage IP restrictions from provisioning:

  1. Enter provisioning and select the required company ID
  2. Go to Company settings
  3. Look for the following option: "Restrict access to IP range"
  4. Once you have added or removed the required IP addresses or IP ranges, save your changes.

For more info on how to properly configure IP restrictions, please the following Help Guide: Managing Instance Access - IP Restriction Management

See Also

Keywords

login, sap successfactors, IP restriction, provisioning settings, instance access, security, access, user login, IP address restriction , KBA , LOD-SF-PLT-IPR , SF Server IP related Queries & IP Restriction , How To

Product

SAP SuccessFactors HCM Suite all versions