SAP Knowledge Base Article - Preview

3616382 - More fields are expected to be contained in SD Sales workflow Email Notifications

Symptom

  • SD Sales workflow are triggered, Email notifications are sent to approver or Approval requester's mail box. But more information is expected to be contained in the email notifications.
  • Standard notification templates and standard CDS Views don't contain all wanted information. For example, template for release is SD_SLS_SO_RELEASE_EMAIL_TMPL which uses CDS View C_SLSORDWORKFLOWEMAILTEMPLATE. It has no field for comments when approver releases/approves the workflow. 


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Environment

  • Sales and Distribution (SD)
  • SAP S/4HANA

Product

SAP S/4HANA all versions

Keywords

sales order, flexible workflow, rejection comments, email template, C_SlsOrdWorkflowEmailTemplate, approver comments, custom template, Predelivered Template, New approval request, SD_SLS_SO_APPROVAL_EMAIL_TMPL, 02000006_CRT_9, SD_SLS_SO_DEADLINE_EMAIL_TMPL, 02000006_COMPLETE_POSITIVE, 02000006_COMPLETE_NEGATIVE, SD_SLS_SO_REWORK_EMAIL_TMPL, 02000006_CRT_21, SD_SLS_WOC_APPROVAL_EMAIL_TMPL, 01800180_CRT_9  , KBA , SD-SLS , Sales , Problem

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