Symptom
In the DPAgent log similar messages like below are shown:
[ERROR] DPFramework | JDBCConnector.makeConnection [] - Failed to connect to server (1 of 10 attempts).
[ERROR] DPFramework | JDBCConnector.makeConnection [] - com.sap.db.jdbc.exceptions.JDBCDriverException: SAP DBTech JDBC: [1897]: HANA Cloud region is in maintenance window
Environment
SAP Datasphere
Reproducing the Issue
Check DPAgent log
Cause
The JDBC connectivity was failing between DPAgent and SAP HANA Cloud in the maintenance timeframe.
Resolution
Check in Cloud Availability Cockpit the scheduled maintenance window for the given region. About this more details available on the Support Portal Get Notified on Cloud Service Availability
In addition, the registered System Owner of the SAP Datasphere tenant, get mail notification on these upcoming maintenance.
See Also
- KBA 2461391 - Where to find Data Provisioning Agent Log Files - SAP HANA Smart Data Integration
- Help Page Maintenance Windows
- Support Portal Maintenance Windows and Major Upgrade Windows for SAP Cloud Services
- Support Portal Get Notified on Cloud Service Availability
Keywords
KBA , DS-DI-RT , Remote Tables , DS-DI-CON , Connections , HAN-DP-SDI-DS , SAP Datasphere specific SDI issues , Problem