SAP Knowledge Base Article - Public

3616479 - Cannot search candidates via Profile Extension - Recruiting

Symptom

Cannot search candidates by Candidate Profile Extension values in Candidate search page

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Submit data capture form as candidate
  2. Log into instance and go to Recruiting>Candidates
  3. Try to search by Profile Extension and select the value that you chose as candidate but when you search this does not return the result

Cause

Resolution

This is a known issue, currently being investigated by our Engineering and Operations team.

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Workaround

  1. Go to Manage Data>Candidate Profile Extension
  2. Search for Candidate ID
  3. Update any of the profile extension fields there
  4. Candidate is then searchable via Candidate Search>Profile Extension

See Also

3234792 - Profile Extension as Candidate Search criteria not returning results

Keywords

does not return, dcf, data capture form, submit, filter, appear , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Bug Filed

Product

SAP SuccessFactors Recruiting 2505