SAP Knowledge Base Article - Public

3616567 - CPM TodoEntryV2 API is not returning the Completed tasks

Symptom

The TodoEntryV2 API is not returning the completed tasks (status: 3) even though they are completed within the last 30 days.

Environment

SAP SuccessFactors Continuous Performance Management

Reproducing the Issue

  • Use the TodoEntryV2 API to retrieve the list of todo tasks for
    • Category: 59, Business Task: Complete Continuous Feedback Request Task,
    • Product Area: Performance Management - Continuous Feedback,
    • Category ID: CATEGORY_REQUEST_CONTINUOUS_FEEDBACK.
  • Observe that the response does not include completed tasks. 

Cause

For feedback requests in the To-Do entry (Category: 59), only statuses 2 and 4 (deleted) are supported—status 3 is not supported.

Resolution

When the logged-in user approves or declines the feedback request, the status will be set to 4.

This behavior aligns with how pending 'Feedback Requests' appear on the UI (To-Do Panel).

See Also

KBA-2758003 - Categories not supported by ODATA entity TodoEntryV2 - SAP SuccessFactors Odata API 

Keywords

feedback request, ToDoEntryV2, OData API Framework, category 59, CPM, status 3, not supported, expected behavior, todo panel, decline feedback, approve feedback, CATEGORY_REQUEST_CONTINUOUS_FEEDBACK, Complete Continuous Feedback Request Task , KBA , LOD-SF-CPM-API , Webservices, OData APIs , How To

Product

SAP SuccessFactors Performance & Goals 2505