SAP Knowledge Base Article - Public

3616867 - Connector Error - Item Could not be found

Symptom

When Importing the Class Connector template, the system throws an error "Code 2004"  "Item Could not be found".

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Cause

The Item is Inactive

Resolution

  • If the Item is Inactive, the Class Data cannot be imported, hence the error as outlined.
  • For the Class Connector to recognize the data the item it should be active
     

See Also

Engage Certified Partner to Import Data to SAP SuccessFactors Learning

2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud]

2404463 - SuccessFactors Learning Connector Workbooks FAQs

Keywords

Item, Connector, Class connector, error Code , exception 2004, entity, not found, data , KBA , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors Learning all versions