3616867 - Connector Error - Item Could not be found

When Importing the Class Connector template, the system throws an error "Code 2004"  "Item Could not be found".

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP SuccessFactors Learning

The Item is Inactive

• If the Item is Inactive, the Class Data cannot be imported, hence the error as outlined.
• For the Class Connector to recognize the data the item it should be active
   

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2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud]

2404463 - SuccessFactors Learning Connector Workbooks FAQs

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