SAP Knowledge Base Article - Preview

3616916 - Approver is Not Displayed in the Approval Process Tab

Symptom

You have set up an approval process for a CRM document e.g. Customer Invoice but when you open the Customer Invoice and navigate to the Approval Process tab you don’t see the Approver. Instead, the following message is displayed:

An approver could not be determined. Either approval is not relevant, or the task is unassigned. Please contact your system administrator.


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

Approval Process, Approval Task, no user, no approver, approver missing,  , KBA , AP-CI-CI , Customer Invoice , Problem

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