Symptom
There is a requirement to delete cache for SAC add-in, but cannot find the folder in Mac.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP Analytics Cloud, add-in for Microsoft Excel
Resolution
- Close Excel.
- Navigate to this folder: /Users/<user>.
- If the 'Library' folder cannot be found under the <user> folder, pressing "COMMAND+SHIFT+." to display the hidden folder.
- Navigate to this folder: /Library/Containers/Microsoft Excel/Data/Library/Application Support/Microsoft/Office/16.0/Wef.
- Search for ‘8a512e2b-c04e-4c06-9235-11b6cd59f584’. Delete all the files/folders returned in the search results.
See Also
Keywords
SAP Analytics Cloud, add-in, clear cache, Mac, Microsoft Excel , KBA , LOD-ANA-OF-XLA , SAP Analytics Cloud, add-in for Microsoft Office , Problem
Product
SAP Analytics Cloud, add-in for Microsoft Office all versions
Attachments
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